CEO and founder of City Beat News and the Spectrum Award, Frank Andrews was born on a Poughkeepsie, New York farm where his father was employed. From an early age he showed an insatiable thirst for knowledge and consistent drive to excel. This took him as a scholarship student from a small rural high school […]
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Customer reviews have never been more important than they are in 2019. In this digital age, online reviews have the ability to make or break a business. This is in part, due to the accessibility of review hosting sites. Leaving a review online, whether on Google or on social media, takes mere seconds and logging
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A business’s success is not just about their product or service, it also has to do with their exposure and credibility. Industry awards honor individuals and organizations all over the world, providing legitimate recognition to businesses. Awards give businesses the opportunity to stand out from the crowd and distinguish themselves among their competitors. Small businesses
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Customer service, in today’s market, can be an enormous ally to a company’s sustainable, long-term strategy. Or, if the right measures are not taken, they can deal a cruel blow to a business’ life expectancy. For aspiring and current businesses, the onus is on them to initiate positive customer interactions, promising to provide courteous treatment
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The Digital Age has caused a major shift in how businesses operate. The evolutionary nature of technology, and more importantly, the ever-changing ways in which technology is being used by consumers, can be daunting for some companies. More tech-savvy, informed, and impatient than ever before, the Digital Age has completely transformed the modern-day consumer. While figuring out
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Few businesses can scrape by with just a decent product and nothing more. Incorporating proven customer service tools can catapult a company into uncharted territory and ultimately success. Instead of doing the bare minimum, companies can keep current customers more than satisfied with multiple resources implemented for their Benefit and, at the same time, attract
City Beat News Outlines Customer Service Trends to Expect In 2020 Read More »
WE AWARD AND GIVE VOICE TO THESE EXCEPTIONAL COMPANIES
