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Customer Satisfaction is a Team Effort…Make Sure to Recognize Those Who Play Their Part

Providing the ultimate customer experience is a team effort. If you have more than one employee, then more than one person is involved in providing your customers with excellent customer service. Each and every member of the team, regardless of his or her job duties, in some way plays a part in the customer experience. …

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Honored for Customer Service…Make Sure Everyone Knows!

One of the best ways to demonstrate your customer service prowess to customers (other than providing top-notch service directly to those customers, obviously) is to put it right in front of their eyes. As a City Beat News Spectrum Award winner, you have the opportunity to purchase a Spectrum Award Plaque of Honor featuring your …

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Customer Care Series: Create a Customer-centric Company

Most, if not all organizations and business leaders know the importance of providing good customer service. They recognize it can cost up to 10-20 times more to attract a new customer than it does to keep an existing customer. Or, that a five percent increase in overall customer retention equates to a 25-55% increase in …

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Exposure Photo Booth Holiday 2016

Exposure Photo Booths Wins City Beat News’ Spectrum Award of Excellence in Customer Satisfaction

Exposure Photo Booths exceeds in Customer Satisfaction San Francisco (Nov. 16, 2015): Exposure Photo Booths has just been announced as the most recent winner of the 2015 Spectrum Award of Excellence in Customer Satisfaction, presented by City Beat News (CBN). With the goal of educating both consumers and businesses on the areas of customer experience and …

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