Awarding Companies Excelling in Customer Service

SUPPORTING BUSINESSES THAT PROVIDE

EXCELLENCE

IN CUSTOMER SERVICES

WE AWARD AND GIVE VOICE TO THESE EXCEPTIONAL COMPANIES

Use the City Beat News Spectrum Awards Search Engine

Find Businesses and Professionals Providing Top Rated Service

The Spectrum Award

Awarding companies who excel in customer service.

The Spectrum Award of Excellence in Customer Satisfaction presented by City Beat News was established to spotlight companies and business professionals providing exceptional service and experiences to their clients and customers. Our research is done annually and is completely independent and unbiased. The award is only bestowed upon that fraction of those who earn our highest ratings.

CBN does the research at absolutely no charge to businesses and professionals earning the Spectrum Award. This is how we maintain our objectivity allowing for fair and balanced results.

CX Press

City Beat News 2021 Award Winner, Vista Ridge Family Dentistry

Vista Ridge Family Dentistry for the Win

Vista Ridge Family Dentistry for the Win CEDAR PARK, TX Cedar Park dental practice wins nine straight Spectrum Awards for outstanding patient satisfaction. When

03/05/2021

City Beat News 2020 Award Winner, Carolina Industrial Agency, Inc.

Carolina Industrial Agency Tips the Scales

Independent insurance agency wins six straight Spectrum Awards for outstanding customer satisfaction. Putting clients at the forefront, regardless of their needs, has created a reputation

11/20/2020

Convention Industry Struggling During COVID-19 Shutdown

[sharethis-inline-buttons] Convention Industry Struggling During COVID-19 Shutdown May 27, 2020 Business Travel and Convention Revenues are at a Standstill According to the Center for Exhibition

05/27/2020

Patient Satisfaction In Today’s Healthcare Market

Making the shift to view patients as customers who need to be engaged and satisfied In an era of changing financial healthcare models, where patients

01/23/2020

The importance of reputation management in the digital landscape

by Chris Smith By: Chris Smith December 9, 2019 Managing your online reputation will keep you better connected to your customers while giving your brand more

12/16/2019

Marketing Your Local Business on Social Media

City Beat News Shows How to Generate Good Content Without Breaking Your Budget BY JAMIE CARTWRIGHT · DECEMBER 4, 2019 When it comes to the world of online

12/16/2019

Award Winner Spotlight

Scottsdale Salon Recognized for Excellence

Bravo Salon in Scottsdale earns five straight Spectrum Awards for outstanding customer satisfaction. “It is our desire to offer our guests advanced technology, education, luxury

09/16/2019

The Iron Gate Inn Earns Fifth City Beat News Spectrum Award for Customer Satisfaction

Historic bed and breakfast in Cedar City, Utah, earns five straight Spectrum Awards for outstanding customer satisfaction. Cedar City, Utah (May 20, 2019): Nestled in

05/20/2019

Ken Robinson Photography Wins Fifth Consecutive Spectrum Award for Customer Satisfaction

Tennessee-based photographer earns consecutive Spectrum Awards for outstanding customer satisfaction. Murfreesboro, TN, April 12, 2019 -- Premier Tennessee photographer Ken Robinson recently brought home his

04/15/2019

Are You an award winner?

The Spectrum Award honor provides a recognition that can ignite a wave of enthusiasm among customers, potential customers, staff and the community. By actively using your award, you can take it from a very nice distinction to a distinct advantage over your competitors.

Attract New Business

Cost-effective and affordable marketing tools are available exclusively to Spectrum Award winners. The researchers, writers, editors, publishers and staff at CBN encourage you to take full advantage of the benefits that come with your status as an award winner.

Gain Credibility

People have greater faith in award-winning businesses. Spectrum Award Winners have the opportunity to promote their business by sharing the news of a coveted, credible, independent, third-party “stamp of approval.”

Encourage Your Team

Research shows money is NOT the number-one motivator. Recognition and appreciation are! You need to pay your team fairly, but know that being recognized and respected for their contributions is even more important to long term employee job satisfaction than the money.