About the Spectrum Award

The City Beat News Spectrum Award of Excellence in Customer Satisfaction

Established to spotlight companies and business professionals providing exceptional service and experiences to their clients and customers, we at City Beat News honor our mission to provide voice to the unheralded providers of exceptional service that are the foundation of our communities and to promote excellence wherever we find it.

With the Spectrum Award, business owners have the opportunity to promote their business by sharing the news of a coveted, credible, independent, third-party “stamp of approval.” Because City Beat News bases its award upon broad, balanced and researched customer satisfaction criteria, and delivers the result as a single uncomplicated number for the year, the Spectrum Award voices the endorsement of consumers in an easy to understand form of value to prospective customers and clients.


Quickly compare our rating system to the common “user review” site — the difference and benefit is clear for both consumers and owners.

CBN Customer Satisfaction Rating

Typical User Review Sites


Learn more about the road to delivering the ultimate customer experience. Gain access to valuable tips and information to market and grow your business.  Contact Us or call one of our customer care and marketing specialists at 866.732.9800 for more information.

Resources for Award Winners

Contact Us for information