CX Press

CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners.  We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

In the News

Businesses Honored for 10 Years of Superior Customer Service

Businesses Honored for 10 Years of Superior Customer Service

Businesses Honored for 10 Years of Superior Customer Service Receiving high marks for customer service and satisfaction not only keeps customers happy, it also garners …

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dentists, dental, dental industry

Dentists Honored for Years of Outstanding Patient Satisfaction

City Beat News Honors Dentists for Years of Outstanding Patient Satisfaction Three dental practices have been nominated for best in patient satisfaction, earning them consecutive …

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Exposure Convention Headshots

Convention Industry Struggling During COVID-19 Shutdown

[sharethis-inline-buttons] Convention Industry Struggling During COVID-19 Shutdown May 27, 2020 Business Travel and Convention Revenues are at a Standstill According to the Center for Exhibition …

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Meet Frank Andrews Founder

  Meet Frank Andrews Founder of “City Beat News” On Creating Lasting Personal Connections By: Joey Claudio, Entrepreneur and Writer   Frank Andrews, founder & …

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City Beat News Founder Frank Andrews Featured on IdeaMensch

CEO and founder of City Beat News and the Spectrum Award, Frank Andrews was born on a Poughkeepsie, New York farm where his father was …

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City Beat News 2019 Research Underway

As 2019 gets underway, City Beat News continues its all-important consumer research, rating businesses throughout the United States and Canada in market segments ranging from …

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In the Spotlight

Jeanie Malouf Real Estate Earns Seventh City Beat News Spectrum Award for Customer Satisfaction

BRANDON, MISSISSIPPI, UNITED STATES, August 25, 2022 Jackson-area brokerage receives seven consecutive Spectrum Awards for outstanding customer satisfaction. An elite, boutique residential brokerage, JEANIE MALOUF REAL ESTATE …

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City Beat News 2021 Award Winner, Vista Ridge Family Dentistry

Vista Ridge Family Dentistry for the Win

Vista Ridge Family Dentistry for the Win CEDAR PARK, TX Cedar Park dental practice wins nine straight Spectrum Awards for outstanding patient satisfaction.   When ...
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City Beat News 2020 Award Winner, Carolina Industrial Agency, Inc.

Carolina Industrial Agency Tips the Scales

Independent insurance agency wins six straight Spectrum Awards for outstanding customer satisfaction. Putting clients at the forefront, regardless of their needs, has created a reputation …

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hair

Scottsdale Salon Recognized for Excellence

Bravo Salon in Scottsdale earns five straight Spectrum Awards for outstanding customer satisfaction. “It is our desire to offer our guests advanced technology, education, luxury …

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The Iron Gate Inn Earns Fifth City Beat News Spectrum Award for Customer Satisfaction

Historic bed and breakfast in Cedar City, Utah, earns five straight Spectrum Awards for outstanding customer satisfaction. Cedar City, Utah (May 20, 2019): Nestled in ...
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Ken Robinson Photography Wins Fifth Consecutive Spectrum Award for Customer Satisfaction

Tennessee-based photographer earns consecutive Spectrum Awards for outstanding customer satisfaction. Murfreesboro, TN, April 12, 2019 -- Premier Tennessee photographer Ken Robinson recently brought home his ...
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