CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners. We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

Honoring Southwest Businesses for Exceptional Customer Service

Honoring Southwest Businesses for Exceptional Customer Service Three businesses in the Southwest were recently recognized by City Beat News for continuing to provide outstanding service

08/13/2026

Home Healthcare Agencies Earn 12th Consecutive Award for Excellence in Patient Service

Home Healthcare Agencies Recognized For Excellence In Patient Service

Home Healthcare Agencies Recognized For Excellence In Patient Service Three home healthcare agencies were recently recognized by City Beat News for continuing to provide outstanding

07/07/2026

City Beat News Honors 12th Consecutive Spectrum Award Recipients

City Beat News Honors 12th Consecutive Spectrum Award Recipients Three businesses were recently recognized by City Beat News for Outstanding Customer Service. LAPEER, MI, UNITED

06/04/2026

In the News

Health & Wellness Businesses Commended for Outstanding Service

Health & Wellness Businesses Commended for Outstanding Service Three businesses in the health industry were honored recently by City Beat News for providing outstanding service ...

Healthcare Professionals Honored for Outstanding Patient Service

Healthcare Professionals Honored for Outstanding Patient Service Three businesses in the health industry were honored by City Beat News for providing outstanding service to patients ...

Businesses Honored for 11 Year Legacy of Customer Service and Satisfaction

Businesses Honored for 11 Year Legacy of Customer Service and Satisfaction Three businesses in California were honored by City Beat News for providing outstanding customer ...

Businesses Honored for 13-Year Legacy of Customer Satisfaction

Businesses Honored for 13-Year Legacy of Customer Satisfaction Three businesses have earned their 13th consecutive Spectrum Award for outstanding customer service, demonstrating a legacy of ...

Recognizing Jewelers for Over a Decade of Remarkable Customer Service

Recognizing Jewelers for Over a Decade of Remarkable Customer Service Three jewelry businesses have been honored by City Beat News for providing years of outstanding ...

Applauding Businesses for Over a Decade of Excellent Customer Service

Applauding Businesses for Over a Decade of Excellent Customer Service Three businesses recently earned their eleventh consecutive Spectrum Award for providing the highest levels of ...