CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners. We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

Mid-South Businesses Honored for Outstanding Customer Service and Satisfaction

Mid-South Businesses Honored for Outstanding Customer Service and Satisfaction Three businesses in Tennessee and Mississippi were awarded by City Beat News with its Spectrum Award

04/10/2026

12-Year Award Winners Recognized for Outstanding Service & Satisfaction

12-Year Award Winners Recognized for Outstanding Service & Satisfaction Three businesses were honored by City Beat News for providing outstanding customer service and receiving 12

03/12/2026

Health & Wellness Businesses Commended for Outstanding Service

Health & Wellness Businesses Commended for Outstanding Service Three businesses in the health industry were honored recently by City Beat News for providing outstanding service

03/12/2026

In the News

Recognizing Jewelers for Over a Decade of Remarkable Customer Service

Recognizing Jewelers for Over a Decade of Remarkable Customer Service Three jewelry businesses have been honored by City Beat News for providing years of outstanding ...

Applauding Businesses for Over a Decade of Excellent Customer Service

Applauding Businesses for Over a Decade of Excellent Customer Service Three businesses recently earned their eleventh consecutive Spectrum Award for providing the highest levels of ...

Celebrating Businesses for Ten Years of Exceptional Customer Satisfaction

Celebrating Businesses for Ten Years of Exceptional Customer Satisfaction Three businesses recently earned their 10th consecutive Spectrum Award for providing stellar customer service. LAPEER, MI, ...

Recognizing Insurance Agencies for Outstanding Customer Satisfaction

Recognizing Insurance Agencies for Outstanding Customer Satisfaction Three insurance agencies recently earned 11 straight Spectrum Awards for providing stellar customer service. LAPEER, MI, UNITED STATES, ...

Celebrating 10+ Years of Outstanding Customer Service

Celebrating 10+ Years of Outstanding Customer Service Three businesses are celebrated for earning 11 straight Spectrum Awards for providing stellar customer service. LAPEER, MI, UNITED ...

Honoring Three Businesses for 13 Years of Outstanding Customer Satisfaction

City Beat News Honors Three Businesses for 13 Years of Outstanding Customer Satisfaction Three businesses have made a name for themselves by providing an excellent ...