CX Press

CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners.  We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

In the News

City Beat News shares 3 reasons customer reviews are important in 2019

Customer reviews have never been more important than they are in 2019. In this digital age, online reviews have the ability to make or break …

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City Beat News Highlights the Impact of Industry Awards

A business’s success is not just about their product or service, it also has to do with their exposure and credibility. Industry awards honor individuals …

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City Beat News Shares 3 Benefits of Providing Award-Winning Customer Service

Customer service, in today’s market, can be an enormous ally to a company’s sustainable, long-term strategy. Or, if the right measures are not taken, they …

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City Beat News Discusses 3 Proven Tips to Engage Customers

The Digital Age has caused a major shift in how businesses operate. The evolutionary nature of technology, and more importantly, the ever-changing ways in which technology is …

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City Beat News Outlines Customer Service Trends to Expect In 2020

Few businesses can scrape by with just a decent product and nothing more. Incorporating proven customer service tools can catapult a company into uncharted territory …

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City Beat News 2019 Research Underway

As 2019 gets underway, City Beat News continues its all-important consumer research, rating businesses throughout the United States and Canada in market segments ranging from …

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In the Spotlight

Exposure Photo Booths, San Francisco, CA

Exposure Photo Booths Puts Customers First

Ross Andrews, founder, owner and lead photographer of Exposure Photo Booths, knows that creating a culture of fun and ingenuity is serious business. Combining his ...
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Dr.Ruiz & Associates Logo

Dr. Ruiz & Associates Put Patients First

Burbank dental practice Dr. Ruiz & Associates receives its 6th consecutive City Beat News Spectrum Award for providing patients with excellent service. Burbank, Calif. (July ...
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Education is the Key To Success

Education is the Key to Success[ultimate_spacer height="25"] Education is one of the many keys on my ring of success. I started my journey in the ...
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Eastern Personnel Services, Inc. Honored with Award

Eastern Personnel Services, Inc. Goes Beyond to Deliver, Winning 2018 Spectrum Award Year-Over-Year April 18, 2018 Cincinnati, Ohio: Delivering the very best talent and staffing ...
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The Yoga Garden Wins the 2018 City Beat News Spectrum Award

The Yoga Garden Grows While Continuing Compassionate Practice to Win 2018 Spectrum Award for Excellent Customer Experience San Anselmo, California (April 13, 2018): 2018 Spectrum ...
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Shear Genius Salon Wins Consecutive City Beat News Spectrum Awards

Shear Genius Salon Wins Consecutive City Beat News Spectrum Awards Norwalk, Connecticut: For Spectrum Award winner, Shear Genius Salon, business culture, mission, and values revolve ...
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