CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners. We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

Vintage IT Services Earns 11th Consecutive City Beat News Spectrum Award for Customer Satisfaction

Vintage IT Services Earns 11th Consecutive City Beat News Spectrum Award for Customer Satisfaction Austin based managed service provider receives their 11th straight Spectrum Award

09/11/2026

Custom Home Care

CUSTOM HOME CARE – Chicago, Illinois For over 30 years, Custom Home Care has been a trusted name in home care for Chicago seniors –

05/19/2026

Easy SEO Tips for Small Businesses

Easy SEO Tips for Small Businesses As a small business, you may think that search engine optimization does not apply to you. You may think

11/06/2023

In the News

Three businesses in the beauty and spa industry are recognized for their dedication to providing outstanding service.

Three Spas Recognized for Outstanding Customer Service

Three Spas Recognized for Outstanding Customer Service Three businesses in the beauty and spa industry are recognized for their dedication to providing outstanding service. LAPEER, ...

Outstanding Service Earns Three Businesses Consecutive Spectrum Awards

Outstanding Service Earns Three Businesses Consecutive Spectrum Awards Three companies have made a name for themselves by providing an excellent experience for customers every time. ...

Honoring 11 Years of Dedication to Outstanding Customer Service

Honoring 11 Years of Dedication to Outstanding Customer Service February City Beat News Spectrum Award recipients honored for over a decade of dedication to customer ...

Businesses Honored for Earning 12 Consecutive Spectrum Awards

Businesses Honored for Earning 12 Consecutive Spectrum Awards Three companies have made a name for themselves by providing their customers with outstanding experiences every time. ...

Celebrating 12 Years of Outstanding Customer Service

Celebrating 12 Years of Customer Service With a focus on providing outstanding customer service, three businesses have been celebrated by City Beat News for a ...

Companies Honored for a Decade of Excellent Customer Satisfaction

Companies Honored for a Decade of Excellent Customer Satisfaction With a focus on providing excellent customer experiences, three businesses are honored for earning their tenth ...