CX Press

CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners.  We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

In the News

City Beat News Recognizes Repeat Customer Satisfaction Award Winners

City Beat News announces the most recent recipients of its Spectrum Award, which honors excellent customer service, and all are consecutive-year winners. Lapeer, Mich. (Feb. …

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Press Release Spectrum Award

City Beat News Honors 2017 Spectrum Customer Satisfaction Award Winners

City Beat News announces the most recent recipients of its 2017 Spectrum Award, which honors businesses for providing excellent customer service.   Lapeer, Mich. (Jan. …

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Press Release Spectrum Award

Research Underway for the City Beat News 2017 Spectrum Awards for Customer Satisfaction

Top businesses with the strongest customer satisfaction ratings in City Beat News’ independent research will receive the Spectrum Award. Lapeer, Mich. (Dec. 27, 2016): City …

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Press Release Spectrum Award

City Beat News Honors First-time Customer Satisfaction Award Winners

City Beat News announces the most recent recipients of its 2016 Spectrum Award, which honors excellent customer service. Lapeer, Mich. (Dec. 28, 2016): Among the …

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City Beat News Highlights Spectrum Customer Satisfaction Award Winners

City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. Lapeer, Mich. (Nov. 21, 2016): …

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City Beat News Announces 2016 Spectrum Award Winners for Customer Satisfaction

City Beat News announces 2016 Spectrum Award Winners that have provided excellent customer service and earned high ratings from customers. Lapeer, Mich. (Nov. 14, 2016): …

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In the Spotlight

Dentist holding a tooth

Joseph Mormino D.D.S. Wins Consecutive Spectrum Awards For Customer Satisfaction

Joseph Mormino D.D.S. receives his second straight City Beat News Spectrum Award for providing patients with excellent service Staten Island, N.Y. (June 7, 2017): Joseph ...
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Fabric Innovations Wins Consecutive Spectrum Awards For Customer Satisfaction

Coral Gables, Fla. (July 27, 2017): Fabric Innovations has received high praise from satisfied customers, earning the company its third straight prestigious City Beat News (CBN) ...
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Press Release Spectrum Award

City Beat News Honors 5-star-rated Spectrum Award Winners for Outstanding Customer Service

27-June-2017 – Lapeer, Michigan – City Beat News (CBN) has announced the latest recipients of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2017, ...
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City Beat News Announces Spectrum Award Winners for 2017

City Beat News continues to announce the Spectrum Award-winning companies on its website on a rolling annual basis. Lapeer, Michigan (June 22, 2017): Midway through ...
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Nail & Hair Care Spa inside

Nail & Hair Care Spa Earns Top Ratings

Nail & Hair Care Spa receives its second straight City Beat News Spectrum Award for providing customers with excellent service. ELLICOTT CITY, MARYLAND, UNITED STATES, ...
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Orfin & Associates building

Orfin & Associates

Headquartered in Troy, Michigan, Orfin & Associates also has satellite offices in Sterling Heights and Novi. Since establishing his company, Orfin & Associates, in 2000, ...
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