Houston-based auto dealership wins its first Spectrum Award for providing excellent customer service. Houston, Texas (July 6, 2016): City Beat News (CBN) has announced the most recent winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction for 2016, and Brown Family Auto Sales has earned the award with the highest possible rating of […]
Providing the ultimate customer experience is a team effort. If you have more than one employee, then more than one person is involved in providing your customers with excellent customer service. Each and every member of the team, regardless of his or her job duties, in some way plays a part in the customer experience.
Customer Satisfaction is a Team Effort…Make Sure to Recognize Those Who Play Their Part Read More »
One of the best ways to demonstrate your customer service prowess to customers (other than providing top-notch service directly to those customers, obviously) is to put it right in front of their eyes. As a City Beat News Spectrum Award winner, you have the opportunity to purchase a Spectrum Award Plaque of Honor featuring your
Honored for Customer Service…Make Sure Everyone Knows! Read More »
Most, if not all organizations and business leaders know the importance of providing good customer service. They recognize it can cost up to 10-20 times more to attract a new customer than it does to keep an existing customer. Or, that a five percent increase in overall customer retention equates to a 25-55% increase in
Customer Care Series: Create a Customer-centric Company Read More »
Vitenas Cosmetic Surgery Wins Top Customer Satisfaction Award Vitenas Cosmetic Surgery is elated to be named as one of 2016’s Spectrum Award Winners by City Beat News (CBN). Paul Vitenas, Jr., M.D., F.A.C.S., is pleased to share this honor with his exceptional staff of nurses, aestheticians and patient coordinators. CBN is one of
Vitenas Cosmetic Surgery Wins Top Customer Satisfaction Award Read More »
City Beat News Honors Spectrum Award Winners for Achieving High Customer Satisfaction Ratings City Beat News has begun rolling out the results of its Spectrum Award for Customer Satisfaction. Lapeer, Mich. (April 28, 2016): City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction.
WE AWARD AND GIVE VOICE TO THESE EXCEPTIONAL COMPANIES
