CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners. We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

Businesses Honored for 13-Year Legacy of Customer Satisfaction

Businesses Honored for 13-Year Legacy of Customer Satisfaction Three businesses have earned their 13th consecutive Spectrum Award for outstanding customer service, demonstrating a legacy of

12/04/2025

Recognizing Jewelers for Over a Decade of Remarkable Customer Service

Recognizing Jewelers for Over a Decade of Remarkable Customer Service Three jewelry businesses have been honored by City Beat News for providing years of outstanding

11/05/2025

Easy SEO Tips for Small Businesses

Easy SEO Tips for Small Businesses As a small business, you may think that search engine optimization does not apply to you. You may think

11/06/2023

In the News

Automotive Businesses Honored for Service Excellence

Automotive Businesses Honored for Service Excellence With a focus on providing top-quality care for customers, three businesses in the automotive industry recently earned consecutive Spectrum ...

With a focus on providing care for customers and patients, three businesses in the health and wellness industry earned their tenth consecutive Spectrum Award.

Health & Wellness Companies Honored for a Decade of Outstanding Customer Satisfaction

City Beat News Honors Health & Wellness Companies for a Decade of Outstanding Customer Satisfaction With a focus on providing care for customers and patients, ...

Businesses Honored for 10 Years of Superior Customer Service

Businesses Honored for 10 Years of Superior Customer Service Receiving high marks for superior customer service and satisfaction not only keeps customers happy, it also ...

Dentists Honored for Years of Outstanding Patient Satisfaction

City Beat News Honors Dentists for Years of Outstanding Patient Satisfaction Three dental practices have been nominated for best in patient satisfaction, earning them consecutive ...

City Beat News Awards Service Providers Nominated for Patient Satisfaction

City Beat News Awards Service Providers Nominated for Patient Satisfaction Service providers nationwide are nominated for best in service and receive their first Spectrum Award ...

Meet Frank Andrews Founder

Meet Frank Andrews Founder of “City Beat News” On Creating Lasting Personal Connections By: Joey Claudio, Entrepreneur and Writer Frank Andrews, founder & ...