CX Press

Focus on Exceptional Customer Service

Tips, insights, information, recognition and a spotlight on and for Spectrum Award Winners. We strive to provide useful information to businesses putting their focus on providing the best possible customer experiences.

Popular Interest

Businesses Honored for 13-Year Legacy of Customer Satisfaction

Businesses Honored for 13-Year Legacy of Customer Satisfaction Three businesses have earned their 13th consecutive Spectrum Award for outstanding customer service, demonstrating a legacy of

12/04/2025

Recognizing Jewelers for Over a Decade of Remarkable Customer Service

Recognizing Jewelers for Over a Decade of Remarkable Customer Service Three jewelry businesses have been honored by City Beat News for providing years of outstanding

11/05/2025

Easy SEO Tips for Small Businesses

Easy SEO Tips for Small Businesses As a small business, you may think that search engine optimization does not apply to you. You may think

11/06/2023

In the News

Honoring Three Businesses for 13 Years of Outstanding Customer Satisfaction

City Beat News Honors Three Businesses for 13 Years of Outstanding Customer Satisfaction Three businesses have made a name for themselves by providing an excellent ...

Three businesses have made a name for themselves by providing exceptional customer service, earning them their 11th straight Spectrum Award.

Celebrating Over a Decade of Exceptional Customer Service

Celebrating Over a Decade of Exceptional Customer Service Three businesses have made a name for themselves by providing exceptional customer service, earning them their 11th ...

Three businesses in the beauty and spa industry are recognized for their dedication to providing outstanding service.

Three Spas Recognized for Outstanding Customer Service

Three Spas Recognized for Outstanding Customer Service Three businesses in the beauty and spa industry are recognized for their dedication to providing outstanding service. LAPEER, ...

Outstanding Service Earns Three Businesses Consecutive Spectrum Awards

Outstanding Service Earns Three Businesses Consecutive Spectrum Awards Three companies have made a name for themselves by providing an excellent experience for customers every time. ...

Honoring 11 Years of Dedication to Outstanding Customer Service

Honoring 11 Years of Dedication to Outstanding Customer Service February City Beat News Spectrum Award recipients honored for over a decade of dedication to customer ...

Businesses Honored for Earning 12 Consecutive Spectrum Awards

Businesses Honored for Earning 12 Consecutive Spectrum Awards Three companies have made a name for themselves by providing their customers with outstanding experiences every time. ...