Tips from the Pros Archives | Page 2 of 3

City Beat News Outlines Customer Service Trends to Expect In 2020

2019, Blog, Tips from the Pros / Melanie

Few businesses can scrape by with just a decent product and nothing more. Incorporating proven customer service tools can catapult a company into uncharted territory and ultimately success. Instead of doing the bare minimum, companies can keep current customers more than satisfied with multiple resources implemented for their Benefit and, at the same time, attract […]

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How Should You Respond to Negative Customer Reviews?

2019, Blog, Tips from the Pros / teresa

You Have a Bad Review, Now What? Getting a bad review or rating now and then is inevitable. Having a bad one show up at the top of search results for your business is a nightmare! They impact your reputation, your bottom line and your ability to attract new prospects. Even the best products, accompanied

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Digital Ease of Service

2019, Blog, Tips from the Pros / Guest Contributor

User Experience: A Fundamental Marketing Strategy What does customer experience mean to you? For most, it’s the practice of preparing for - and reacting to - user interactions to meet and exceed their expectations in an effort to increase loyalty and satisfaction and make them your brand cheerleaders. As today’s technology evolves, the bar

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Customer Care Series: Turning Customer Rage Into Opportunities

2016, Blog, Tips from the Pros / Guest Contributor

Has the customer service experience become less painful? Absolutely not according to some recent research. In fact, research from the National Customer Rage Study out of Arizona State University reveals that satisfaction with service is at similar levels as seen in the 1970s. With the millions of dollars organizations are spending on customer service technology

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Make Sure Your Personal Brand Isn’t Missing the Mark

Blog, Tips from the Pros / Guest Contributor

Make Sure Your Personal Brand Isn’t Missing the Mark While you’ve encountered hundreds of brands in your lifetime, you likely struggle to define what a brand actually is. Many would say a brand is a logo or symbol. Symbols such as the red Coca-Cola logo or the Mercedes three-pronged star emblem may come to mind.

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Education is the Key To Success

Blog, Press Release, Salons and Spas, SPOTLIGHT ON THE WINNERS, Tips from the Pros / Guest Contributor

Education is one of the many keys on my ring of success. I started my journey in the beauty industry 40 years ago and realized that education would be paramount to my success. Once I established a client base, a theme formed among my clients — “how do you do that?” “why doesn’t my hair

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Facts About Personal Branding

2017, Blog, Tips from the Pros, Uncategorized / Guest Contributor

Your businesses' personal brand can be your greatest asset. Personal branding is the process of establishing a unique identity through a combination of skills, experiences, and interactions with customers and clients. Whether Facebook, Instagram, or Twitter, people are using social media and that is why it's important for your business to have a unique voice

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Personal Branding on Black-Golden Watch Face

Personal Branding for Real Estate Agents

2017, Blog, Real Estate, Tips from the Pros / Guest Contributor

The word “brand” constantly is tossed around in marketing conversations. While mentioned often, the meaning of the word is a bit obscure. If asked the question “What is a brand?” many people would mention logos, slogans, colors, and even specific product names. While all these things combine to make up a brand, it’s much more

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Personal Branding Social Network crossword Puzzle

Develop Your Unique Brand to Set Yourself Apart from the Crowd

2017, Blog, Tips from the Pros / Guest Contributor

Branding surrounds you in all aspects of your daily life. You’ve probably heard the term thrown around by advertising and marketing experts, but you may be a bit confused about what branding actually is. You may guess that a brand is simply a logo. Iconic images, like Apple’s famous fruit logo or McDonald’s golden arches,

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2017 Health and Fitness Boom

2017, Blog, Health and Medical, Tips from the Pros / Guest Contributor

The end of the year is here and the New Year brings plenty of opportunities to grow your business based on your clients’ resolutions. According to Nielsen, many Americans are focusing their resolutions on health and wellness. In fact, staying fit and healthy and losing weight were 2016’s top two resolutions in the U.S. But

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Tips from the Pros

City Beat News Outlines Customer Service Trends to Expect In 2020

How Should You Respond to Negative Customer Reviews?

Digital Ease of Service

Customer Care Series: Turning Customer Rage Into Opportunities

Education is the Key To Success

2017 Health and Fitness Boom

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